ATC is a European logistics, white glove, and technical services specialist for data centres. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards for safety, security and reliability.
Our mission is to deliver and install Europe’s data centres with precision and care. We achieve this by focusing on our team and our services:
- Our Team Powered by people to keep data centres moving safely and securely.
- Our Services We provide a range of specialised services tailored to the individual needs and demands of each client, their equipment, and their data centre infrastructure.
We recognise that our greatest strength is our staff, which is why we promote a culture of personal development and professional training, both internally and from leading industry bodies.
Since being established in 1979, we have continued to lead our dedicated teams across Europe to build strong relationships with our clients.
From managing specialised computer transport, and IT relocation services, to logistics and planning, and data centre commissioning and decommissioning; we adapt our 40+ years of expertise to every situation.
Role Requirements amp; Responsibilities -
OPERATIONS amp; LEADERSHIP
Lead and manage ATC’s DUB Team Leaders and direct reports setting goals and targets and managing their development. Drive ATC’s Dublin operations with a focus on safety, customer service, effective communications, and efficiency. Engage with DUB Team leaders and direct reports to develop the process of continuous improvement in all activities. Manage the structure of teams, includes roles and responsibilities, to provide opportunities for personal development as well as coaching and mentoring within the team. Develop a culture of accountability, customer awareness, and collaboration in Dublin-based operations. Continually monitor resource levels and training requirements within teams. Ensure customer effecting issues are dealt with swiftly and to the satisfaction of the customer. Carry out comprehensive investigations and implement corrective actions as required (CoE’s) amp; (RCCA’s). Standardise and document business processes to enable continuous improvement, efficiency, and reporting. Working with DUB Team leaders, ensure accurate reporting and KPI’s and ongoing improvements. Work with clients to respond to changing requirements and ensure schedules and requirements are met and accurately reported. Asist with planning in the region, working to improve engagement and collaboration between all teams. Liaise with management team to create and promote a culture of staff well being. Continuously examine and implement cost-saving initiatives to drive down costs. Develop ATC’s Baldonnell facility as a hub of excellence supporting all operations.
HUMAN RESOURCES AND DEVELOPMENT
Liaise with the HR Executive to support the DUB Team Leaders and other colleagues in all aspects of HR. Set objectives and manage the performance of DUB team leaders and direct reports. Carry out timely performance appraisals with DUB Team Leaders and direct reports.? Mange the development plans of DUB Team Leaders and direct reports to ensure they close gaps in skill levels.? Assist HR in the recruitment process for new hires.
REPORTING
Provide weekly and monthly reports and presentations on critical areas and KPIs, corrective actions and process improvements to the Operations Director.
You may be asked to perform any other duties that may be assigned from time to time in line with your skills and competencies.
The successful candidate will be required to continue to hold certain current responsibilities and functions as required in line with the role of the Operations Manager DUB role.
Requirements
The successful candidate will have the following knowledge and skills:
Relevant security qualifications and substantial experience are essential. Substantial experience in the logistics industry and experience of white-glove services would be an advantage.
Proven experience of working and managing people in a multinational environment Knowledge of relevant laws and regulations for HR in the regionBenefits
Compensation amp; Benefits
The remuneration package, including salary and benefits, is negotiable depending on experience. The package may include:
Competitive market salary Performance-based bonus Company pension plan</