Relationship Manager Internship (onsite or remote within Ireland)
Transfermate, Ireland
Job Description
TransferMate Global Payments is a Globally Regulated, B2B Payments technology, which greatly improves the international payments process for banks, companies and both our software and strategic partners, such as Wells Fargo, AIB and ING.
Role Overview:
As TransferMate continues to grow rapidly, our people and teams are too! We're looking for a Relationship Manager to assist in retaining and growing existing business.
Role Responsibilities:
- Build long term relationships with clients and customers.
- Understand customer needs and develop plans to address them
- Resolve customer complaints quickly and effectively
- Promote high-quality sales, supply and customer service processes
- Responsible for account management and customer satisfaction.
- Responsible for upselling TransferMate products amp; services.
- Develop good product knowledge of TransferMate’s solution
- Work with internal departments to ensure company meets clients’ expectations.
- Be accountable for own customer base and follow up on all queries and commitments.
- To assist in other areas of TransferMate and its sister companies should the need arise.
Requirements
- Aptitude for fostering positive relationships and intuitive to customer’s needs.
- Customer-oriented mind-set.
- Strategic thinker and ability to analyze and solve problems quickly.
- You must be proficient both written and verbally with the English language.
- You will need excellent communication skills.
- You will be self-motivated and be comfortable working on your own initiative.
Benefits
- Full pay
- Mon - Fri standard working hours
- Full training provided
- Additional standard benefits
- Jan - Aug
Why us?
TransferMate Global Payments is one of the world’s fastest-growing FinTech companies and is transforming the way businesses pay and get paid across international borders. In our organisation you will join enthusiastic and energetic colleagues who are ambitious, helpful and welcoming. You will also join a collection of award-winning companies which take career progression and corporate responsibility extremely seriously, all within a positive and friendly workplace culture.
Recognised within the top 10 best workplaces in Ireland by Great Place to Work , you will join an organisation that values and promotes a healthy mind, body and work-life balance through our renowned employee wellbeing program; GroupLife.
Are you ready to take the next step with an exciting Fintech company? We will be holding interviews for the role shortly, so apply today!