Engagement Manager - EMEA Services

Engagement Manager - EMEA Services
TetraScience, Ireland

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Sep 12, 2022
Last Date
Oct 12, 2022
Location(s)

Job Description

What you will do

TetraScience is looking for an Engagement Manager to work in our Professional Services organization.

As a member of the EMEA-based professional service consulting team, you will be doing:

  • Work with commercial and pre-sales teams to gather requirements, define, and scope additional features, focusing on nuanced challenges that each customer is trying to resolve
  • Design, implement, and test solutions configured on TetraScience’s platform to the needs of the Customer
  • Be the single point of contact for all workstreams of the customer’s solution from inception to delivery till go-live
  • Support customers during complex enablement or implementation of TetraScience platform by answering questions, resolving configuration or UAT issues, and providing guidance on software usage
  • Proven ability to maintain a high level of communication with stakeholders on both client and internal projects
  • Proactively contribute back to Playbooks in forms of best practices, how-to guides, reference implementation, and TetraU training topics
  • Lead the delivery team by example to ensure accurate, timely completion of consulting operational functions, including time entry, delivery scrums and related agile processes

Requirements

Your Competencies:

  • Technically fluent in Python, AWS, SQL and data schema design; Proven ability to work with technical Ramp;D staff and translate new software features into real world examples
  • Demonstrated Program Management experience for a SaaS platform implementation and solution delivery, specifically as they relate to data collection, harmonization, 3rd system integration and automation
  • Life science industry experience is preferred
  • Strong understanding of those associated specifications, and ability to translate them into cloud solutions.
  • Proven ability to think critically and logically to solve complex problems
  • Solid analytical and technical skills with regard to cloud applications
  • Demonstrated strong collaboration and team-building skills
  • Excellent verbal and written communication skills
  • Strong organizational and time management skills
  • Self-motivated, able to assume responsibility and work autonomously in a professional manner
  • Experience of working to Standard Operating Procedures
  • Willing to travel to office locations and customer engagements


Your Education amp; Experience:

  • 8+ years of technical and/or management consulting experience architecting cloud-based enterprise and application solutions
  • Working knowledge of Agile practices
  • Extensive client account and project management experience with demonstrated ability to plan and manage the execution of custom development projects and complex client engagements
  • Recognized as a valued trusted advisor in relationships with clients, colleagues, vendors, and other industry professionals
  • Ability to build consensus and achieve goals through influence

Benefits

  • 100% employer-paid benefits for all eligible employees and immediate family members.
  • Unlimited paid time off (PTO).
  • 401K.
  • Flexible working arrangements - Remote work + office as needed.
  • Company paid Life Insurance, LTD/STD.

Job Specification

Job Rewards and Benefits

TetraScience

Information Technology and Services - Amsterdam, United States
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