Charge Back Administrator

Charge Back Administrator
Ryanair, Ireland

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jul 19, 2022
Last Date
Aug 19, 2022
Location(s)

Job Description

Ryanair is looking to hire a Charge Back Administrator who will report to our Chargeback Manager. This position is a permanent role based in Ryanair's head office at Airside Business Park, Swords, Co Dublin.

Responsibilities include

  • Process daily chargeback files from Acquirers.
  • Review eligibility of chargeback for representment.
  • Collect, prepare necessary documentation necessary defending chargeback dispute.
  • Adhere and Maintain extensive knowledge of card scheme rules, regulations, timeframes relating to chargeback, arbitration and compliance cases.
  • Maintain and provide detailed reports of all chargeback received and status update.
  • Monthly reconciliations between chargebacks received, updates and bank accounts.
  • Liaise with fraud team with respect to fraudulent cases.
  • Ad-hoc duties as assigned by Chargeback Team Manager.

Requirements

  • Preferable prior Chargeback or Accounts Admin experience.
  • May suit Accounts Technician or business/finance graduate.
  • Experience of Microsoft Excel and word essential.
  • Fluent English with excellent written and verbal communication skills.
  • A second European language is preferable.
  • Excellent analytical and problem solving skills are essential. The candidate should be able to demonstrate a high degree of initiative, strong interpersonal and excellent communications skills.


Working Hours: Monday - Thursday 8:30 - 5:30

Friday 8 - 5


Salary: Competitive Salary - Including Airline benefits.

    Job Specification

    Job Rewards and Benefits

    Ryanair

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