ERN6187 - Sales Services Administrator
Rentokil Initial, Ireland

Position: Sales amp; Services Administrator

Location: Naas, Co. Kildare, Temporarily Remote Working

Contract: Full time, Permanent

Salary: 25,000 per annum, paid monthly

Rentokil Initial is an established global blue chip organisation, operating in nearly 70 countries for over 90 years. We have a number of businesses within Ireland, including Rentokil Pest Control, Initial Washrooms, Initial Medical and Ambius, all our divisions provide our customers with expert services in a host of different specialisms.

We are a global leader in Pest Control and one of the leading companies that provide expert Washroom Hygiene, Vending and Floor mat solutions. At Rentokil Initial we make business decisions based on the views of our colleagues.

We currently have a great opportunity for a Sales amp; Services Administrator to be part of our team, this role would be based working from home with the flexibility for regular office visits required, this may become an office based position once restrictions ease.

The purpose of this position is to fulfil duties requested by your immediate manager/supervisor as well as all Administration and Clerical duties required.

Requirements

To be considered for the Sales amp; Services Administrator position you will ideally have the following;

Essential Criteria:

• Previous experience in a similar role
• Proficient in Google Suite
• Ability to work using own initiative with strong multitasking capabilities
• Highly organised with strong attention to detail and excellent administration, communication, and organisation skill
• Ability to maintain a high level of accuracy whilst meeting deadlines.
• Excellent communication skills both written and verbal as well as having the ability to deal with both internal and external stakeholders.
• Strong commitment to delivering customer excellence.
• Ability to train and support other administrators in the area of service.

Responsibilities:

• First point of contact for any new or existing customers contacting the Pest Control Division
• Handling queries and complaints via phone, email, and general correspondence In a timely manner
• Logging calls to appropriate sales/service/credit control divisions.
• Help maximize service calls / solve any complaints and pass out any new sales calls to sales consultants. Proactively interact with management and branch personnel with regards to service and customer-related issues.
• Liaising with service controllers to update and close out service complaints sheets on a daily basis.

• Preparing reports when required in a clear and concise manner, containing all relevant information where appropriate. Close off any issues relating to service or sales at the end of each day.
• Covering for work colleagues who are absent from work eg. holidays, sickness etc.

• Attendance at the operational team meetings.

Benefits

What we offer in return, as well as joining a FTSE100, we also offer you:

• A competitive salary package
• 20 days annual leave (pro rata)
• Job stability
• Company pension
• Employee Assistance Program
• Cycle to Work Scheme

If you would like the chance to work in this exciting role for an innovative company, please apply. For more information on the Rentokil Initial family, please visit our website https://www.rentokil-initial.com/

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data, view our privacy policy here.

Job Rewards and Benefits