Client Ambassador/ Retail Merchandiser
Selecta, Ireland
Job Description
Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Client Ambassador to join our team and ensure a high level of customer service providing full and hygienically clean machines which are prepared to deliver maximum sales across the operational base. This is a mobile role visiting multiple client sites daily and restocking/cleaning either our coffee or vending machines, whilst being a friendly point of contact on site for clients during your visits.
About Selecta
Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.
Responsibilities
- To carry out all daily tasks on vending machines on your route in accordance to Vendmanager, and in line with Company procedures and any Client specific Service Level Agreements.
- To complete all the relevant stock and cash controls across the machine base and on the company vans.
- To fix occasional faults on machines e.g. cup jams, blocked mixing bowls etc. and report all machine faults to the Service Desk.
- To report all accidents, unfit foods and customer complaints to your Area Manager or to the Service Desk on the same day that any incident occurs.
- To ensure that deliveries are stored in the correct place on your van and that stock is rotated to minimise waste and ensure no "out of date" products are used.
- To ensure a high level of customer care is maintained and that this is always conducted in a courteous manner.
- You will be required to attend any relevant training courses, conferences or meetings as requested by the Company, but this will be discussed with you beforehand and as much notice as possible will be given in order for you to make any personal arrangements as necessary.
Requirements
- UK driving license with no more than 6 points
- Ability to manage time effectively.
- Provide high level of service to customers.
- To ensure your work route is adhered to at all times.
- To complete all the relevant stock and cash controls.
Applicants must have the Right to Work in the UK permanently. Please apply for consideration- we look forward to reviewing your CV.
In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.Selecta UK recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.