ERN6155 - Customer Delivery Representative - Ardee, Louth
Rentokil Initial, Ireland

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jun 25, 2021
Last Date
Jul 25, 2021
Location(s)

Job Description

Position: Customer Delivery Representative

Location: Ardee, Louth

Contract: Permanent, Full Time

Salary: 22,500 Per Annum, paid monthly

Are you our next Customer Delivery Representative?

Rentokil Initial Ltd is currently seeking a motivated and enthusiastic Customer Delivery Representative, every day you will be required to service a cross section of customers where you will be expected to use your problem solving skills to determine the most effective solution.

Job purpose

To carry out services as required at customer sites, install, fit, collect, and exchange units/products thereby ensuring excellent service at all times.

Where appropriate, identify opportunities for additional sales and meet company performance targets.

Wondering what a typical day for our Customer Delivery Representatives looks like?

First thing:

  • Prior to commencing work each day, you will be required to carry out a daily vehicle inspection and log any defects to your line manager.
  • Your first call should ideally be 30km or 30 minutes from your home. Traveling to your first client is unpaid, specific arrangements will be made for colleagues whose first call is not within 30km or 30 minutes from their home.
  • You will be expected to exercise local knowledge in arranging your day (eg. you would not set off to do a city centre call at peak times in rush hour traffic.

On the Road:

  • You will set off to your first customer in your company uniform.
  • Your day will be spent visiting a number of unique customers. Want the good news? No two days will be the same due to the variety of customers you will meet.
  • You will service your customers’ premises/washroom products including soap dispensers, air fresheners, nappy bins, feminine hygiene units, and floor mats.
  • Whilst you don’t need to be an athlete, you may work up a sweat loading and unloading products/units and floor mats for your customers, so you would need to be physically fit.
  • You will be responsible for keeping yourself safe, using the training we give you to ensure your vehicle is safe at all times, and taking care on the road.

Route Finished?

  • Great - home time! You head home taking the company van with you.
  • When required, you will need to head back to your depot/to unload and reload.

Requirements

Key Responsibilities

  • Provide excellent customer service
  • Ensure all stock and services supplied to the customer are suitable and appropriate
  • Always deliver the customers' promise
  • Report service deficiencies to the line manager where relevant
  • Report all vehicle defects to the service team leader immediately
  • Report all accidents and incidents to the service team leader immediately
  • Adhere to company Health Safety and Environmental policies and obligations
  • Complete all documentation and fleet management processes for vehicles
  • Complete all service delivery documentation using POD or hard copy paperwork
  • Adopt driver best practices
  • Ensures all customer service stock is loaded and unloaded correctly for each trip
  • The company vehicle must be kept clean and tidy at all times

Requirements

To be considered for the Customer Delivery Representative position you will Ideally have the following;

  • A full clean Irish driving license
  • Can do attitude
  • Ability to meet deadlines
  • Excellent communication skills both written and verbal
  • Strong commitment to delivering customer excellence
  • Flexibility to go above and beyond
  • Strong organisation skills to effectively manage and prioritise workload
  • Good eye for detail with a high level of accuracy
  • Ability to use own initiative and have a positive ‘can do’ attitude

Benefits

As well as joining a FTSE100 company, we also offer you:

  • A competitive salary package
  • Company Vehicle amp; fuel card
  • Uniforms and Equipment
  • Progression Opportunities
  • 4 weeks annual leave increasing to 5 weeks
  • Additional variable pay opportunity through the introduction of new business
  • Access to Company pension
  • Refer a Friend bonus
  • TrustPilot reward
  • Employee Assistance Programme
  • Cycle to Work Scheme
  • Life Assurance


If you would like the chance to work in this exciting role for an innovative company, please apply.

For more information on the Rentokil Initial family, please visit our website https://www.rentokil-initial.com/


Job Specification

Job Rewards and Benefits

Rentokil Initial

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