Our first focus is ensuring that every customer experience is great. You will train with Johan amp; Nystrom Coffee, spend a day with our chocolate production crew learning how to make chocolate, and attend our Chocolate tour. After that, you’ll be ready to dive in and share your knowledge of chocolate and our menu with visitors and regulars alike. Each day begins by staff briefing along with your schedule and tasks. Your job involves greeting customers, seating them, explaining the menu, taking food orders, bring orders to table, making amazing coffee and wonderful hot chocolates. At the back end you will be clearing tables, loading dish washer amp; cleaning. When the line is out the door, you ensure that each person receives a thoughtful, exquisite experience. Requirements Responsibilities Develop relationships with guests and give them a world-class customer experience. Confidently answer customer questions regarding Chocolate’s origin, the chocolate making process, menu items, and the various events and classes we hold. Create espresso and hot chocolate drinks with a consistent level of excellence that showcases each variety of bean-to-bar chocolate. Regardless of the day of the week or the crowds, customers can depend upon receiving an amazing drink and pastry experience. Dish work to ensure the cafe is fully prepared for afternoon rushes. Greeting amp; seating customers, taking food orders, delivering food and clearing tables. Knowledge of the menu and pastries on offer Be timely, dress professionally, and be ready to work through your shift so that your coworkers want to work with you again (and again) and so that visitors look forward to your thoughtful attention.
Requirements
Requirements Responsibilities Develop relationships with guests and give them a world-class customer experience. Confidently answer customer questions regarding Chocolate’s origin, the chocolate making process, menu items, and the various events and classes we hold. Create espresso and hot chocolate drinks with a consistent level of excellence that showcases each variety of bean-to-bar chocolate. Regardless of the day of the week or the crowds, customers can depend upon receiving an amazing drink and pastry experience. Dish work to ensure the cafe is fully prepared for afternoon rushes. Greeting amp; seating customers, taking food orders, delivering food and clearing tables. Knowledge of the menu and pastries on offer Be timely, dress professionally, and be ready to work through your shift so that your coworkers want to work with you again (and again) and so that visitors look forward to your thoughtful attention. Requirements Phenomenal interpersonal skills: you should be able to develop a quick rapport with customers by detailing our chocolate making process our baking and lunch experience and why you relate to it, inspiring guests to learn more about Hazel Mountain Chocolate. Available to complete 1 to 2 days working placement. 1-2 years of retail or customer-facing work experience Available week days and weekends Experience making espresso drinks is a plus Familiarity with a fast-paced work environment Proven ability to work well within a team environment. Benefits Hazel Mountain Chocolate constantly invests in its people and culture.
Benefits
Our beautiful location, offers free parking, located 35 minutes drive from Galway City / Ennis - Car pooling possibilities. A fair wage, no late hours. Discounted staff cakes and chocolate products, paid vacation time. Schedule ahead via app. Training and education in the chocolate and food industry. In addition, our team members enjoys lots of chocolate tasting opportunities.