ATC is a European logistics, white glove, and technical services specialist for data centres. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards for safety, security and reliability.
Our mission is to deliver and install Europe’s data centres with precision and care. We achieve this by focusing on our team and our services:
- Our Team Powered by people to keep data centres moving safely and securely.
We recognise that our greatest strength is our staff, which is why we promote a culture of personal development and professional training, both internally and from leading industry bodies.
Since being established in 1979, we have continued to lead our dedicated teams across Europe to build strong relationships with our clients.
- Our Services We provide a range of specialised services tailored to the individual needs and demands of each client, their equipment, and their data centre infrastructure.
From managing specialised computer transport, and IT relocation services, to logistics and planning, and data centre commissioning and decommissioning; we adapt our 40+ years of expertise to every situation.
ATC operates in a dynamic global market where clients demand a service that is right first time, every time; we are recruiting motivated and driven people to work in a company that is Driving Forward.
This Role
We are recruiting an experienced Transportation System Analyst to join our Operations Team in Dublin or Frankfurt. The role of the Transportation System Analyst is to support our European Road Transport Operations, External Development Support, and internal IT Development teams to ensure that business requirements are properly configured within the TMS software package. The Transportation Systems Analyst is responsible for ensuring user profiles, master data and routings are loaded in the system, troubleshooting any issues related to Load Planning, Load Tendering, In-Transit Visibility and Freight Settlement, providing overall First-level support and internal training on all TMS issues. The Transportation Systems Analyst is also responsible for reporting of operations activity, including KPIs, on a regular basis
Requirements
Role Requirements amp; Responsibilities
- Perform functional configuration and maintenance (including user profiles, Carrier Profiles, Master Data, Lanes etc.).
- Provide First-Level support of the issues faced within TMS.
- Collaborate with IT teams, Implementation Consultants, and Business Stakeholders to capture exact functional and non-functional requirements.
- Participates and assists in IT strategy and roadmap planning
- Participates in creating and establishing standards, best practices, data governance, and patterns.
- Provides input on System Integration, User Acceptance and Performance test plans for accuracy and completeness.
- Recommends product process improvements that increase efficiency and quality of work.
- Consults on complex product issues and design considerations.
- Contributes to the generation of system documentation as necessary.
- Contributes to the generation of end-user application training material.
- Assist in Vendor and Carrier Onboarding process, including training ‘Vendor and Carrier’ users on the TMS application.
- Participates in deployment and release planning activities.
- Supports troubleshooting issues encountered during the communication of Vendor EDIs (753, 754) and Carrier EDIs (204, 990, 214 and 210).
- Maintains timely communication with application end users on planned outages and planned deployment activities.
- Regularly communicates with the application Support team on application issues, defects or enhancements.
- Assists in testing and validating product patches / new configurations within the application.
- Generates KPI reports out of TMS.
Candidate Requirements
Ability to be flexible in respect of work standards and demands. Capable of working under pressure and to strict deadlines. Proven ability to complete tasks. Resilient and able to deal with changing priorities. The successful candidate will be required to possess and demonstrate:
- Three years of experience with implementing TMS systems.
- Three years of functional and technical design experience.
- Three years experience with Transportation / Logistics Operations.
- Three years of experience leading industry TMS solutions.
- Experience with telematics software and hardware solutions, GPS and IOT tracking solutions.
- Able to work effectively and produce consistent results with a minimum of supervision.
- Broad experience with Supply Chain and Enterprise Application Systems and Solutions.
- Experience with Transportation and Supply Chain EDI