Inside Sales Consultant
CluneTech, Ireland

Taxback International is a leading global VAT solutions provider. Our integrated technology streamlines the processes of global VAT compliance, recovery amp; payment for Enterprise and Medium sized businesses worldwide.

Taxback International is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognized as a Great Place to Work for 8 consecutive years, a Best Workplace for Women for the past 4 years and most recently, we were delighted to be recognized as a Best Workplace in Tech for the accreditation’s first year.

Our global footprint encompasses 35 offices worldwide and we do business across 100 countries on a daily basis.

Requirements

As an Inside Sales Executive reporting to our VP of Client Management, you will be responsible for making outbound sales calls to our existing clients, so you must:

• Thrive in a consultative phone sales role.
• Communicate effectively to customers.
• Have the ability to drive, set, and monitor priorities
• Cross sell and upsell our Services
• Provide an end-to-end client experience for consultative solutions sales.
• Review, research, and takes action as necessary.
• Acts as client escalation point for client care questions and queries. Resolves pending issues in order to ensure renewal opportunities can process through the stages and order can be transacted through our systems.
• Communicate with client via multi-channels, ie, phone, web chat and video.
• Work with our CRM, Customer support Tool and Salesforce
• Interact, partner and develop strong relationships across our sales channels and within the wider team
• Provides regular updates to Management
• Have a positive attitude, drive, passion and determination to pursue and close business.

Benefits

At Taxback International, we are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential.

Recognized as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes:

• Pension
• Flexible Working Policy with a combination of remote and office working and a flexible approach to working hours
• Competitive annual leave and a number of other leaves including IVF, compassion, marriage, maternity and paternity leave
• Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
• Death in Service Benefit
• Milestone Recognition Programme
• Professional amp; Personal Development
• Rewards amp; Recognition
• Employee Wellbeing Programme, CluneTech Life

Job Rewards and Benefits