Training Consultant
Compass Education, Ireland

About Us

At Compass, our people are united by a common purpose to make the school day more productive, more impactful and more enjoyable. We’re a global provider of School Management Information Systems (MIS) and already support over 2,000 schools across Australia, Ireland, and the UK.

We’ve just embarked on an exciting journey of growth and are looking for passionate people to join us for the ride.

We want thinkers and problem solvers, who celebrate diversity and thrive in a collaborative team environment to join us and help us transform the lives of teachers, students, and parents all over the world.You’ll work as part of a fun, hardworking team who takes ownership of their work and loves to celebrate successfully delivering wins for our customers and for Compass.

About The Role

As a Training Consultant, you will be responsible for delivering a high standard of training to our schools through a variety of mediums, including but not limited to; video calls, webinars, face-to-face, and classroom-based training.

You will also:

Training

• Maintain all existing training collateral including but not limited to training scripts, guides and videos
• Work with the product team to ensure the timely development of training collateral for new features and functionality
• Encourage satisfied customers to make referrals to peer schools
• Identify opportunities to sell customer schools additional modules
• Ensure you maintain comprehensive knowledge and confidence across our product suite
  

Operational

• Communicate closely with the Customer Success Manager on training availability and capacity
• Manage the training diary, booking in training for new and existing customers
• Closely collaborate with the Support Team to proactively identify training requirements for existing customers
• Ad-Hoc tasks as directed by your manager

Requirements

About You

We are looking for someone who has a great blend of excellent team-working and interpersonal skills. Your positivity and can-do spirit will be evident in the way you present yourself professionally.

• A true passion for putting the customer first
• Confidence in public speaking
• Strong written and verbal communication with excellent interpersonal skills
• Highly proactive, with the ability to think creatively
• Highly organised, with excellent time management, and attention to detail
• Ability to work autonomously but also work well within a team environment
• Experience in schools is preferred but not mandatory

Benefits

What's in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Competitive Salary
• Flexible working culture - flexi-hours, hybrid working environment
• Learning amp; Development opportunities - we want you to grow and get the most out of your role!

It is a really exciting time to join Compass, as we are growing fast and are in a strong and unique position to embark on our next chapter of organisational growth, across domestic and international markets, we need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Annual Salary Range: 25,000 - 35,000

Job Rewards and Benefits