Charity Ambassador Team Leader
CPM Ireland, Ireland

CPM Ireland is currently hiring a Charity AmbassadorTeam Leader.

The purpose of this role will be to provide coaching and development for Field Sales Representatives and work as part of a Field Sales Team generating new customers on behalf of the client.

The successful candidate will be reporting to the Regional Sales Manager.

Requirement

• Carry out field accompaniments and 1-2-1 meetings with Field Sales Representatives as directed by Sales Manager

• Provide coaching and development for all Team members
• Manage all issues and incidents in Sales Manager’s absence
• Calling on potential customers in their homes, promoting charitable work
• Delivery of personal and Team sales targets
• Follow up where required supporting all Head Office sales processing procedures
• Work to set standards as defined by the Sales Manager
• Continuous reporting of field intelligence to ensure field opportunities are identified and grasped.
• To always ensure that you operate in an effective, efficient, and professional manner when completing all tasks and representing your company and client
• To undertake any other duties and responsibilities as instructed by your Sales Manager
• Ensure Team are always acting compliantly
• Manage Team sales quality and compliance in support of the Sales Manager
• Establish communication with Field Sales Reps daily
• Ensure that Reps are successful in reaching/exceeding their targets as set by the Sales Manager.
• Ensure that the Sales Manager is informed of all competitive activities and operational updates from the field.

Essential:

• At least 12 month’s experience in a fast past-paced operations or administrative role
• Prior experience and proven advanced ability in Microsoft Office software applications (Excel, Word, PowerPoint and Outlook)
• Passion for ownership of a process or workstream to deliver success through autonomy
• Ability to perform in a team environment and on own initiative
• Previous experience in sales order management, processing and/or reporting
• Experience within the sales sectors, either sales based or operations/admin
• Initiative and ability to perform independently and without direct supervision
• Problem solving skills
• Effective time management and organisation skills
• Commitment to process and account improvements through constructive critical appraisal of role
• Strong written and verbal communication skills
• Ability to communicate with people from all levels within an organisation
• Ability to verbally express oneself clearly, face to face and by phone
• Ability to communicate and present material in multimedia format
• Ability to present data, numbers and tables clearly with focus on relevance and clarity

Communication Skills:

• Ability to communicate with people from all levels within an organisation
• Ability to verbally express oneself clearly, face to face and by phone
• Ability to communicate and present material in multimedia format
• Ability to present data, numbers and tables clearly with focus on relevance and clarity

Requirements

• Delivery of client and CPM KPIs as assigned
• Identify and implement minimum one new way of working per quarter which provides efficiencies and adds value for CPM and Clients
• Support the sales Team(s) to deliver their sales targets through exceptional order processing, journey flow and connection management

Benefits

• Competitive basic salary - 28,000
• 12,000 Performance Bonus
• Mileage
• Lunch allowance
• 20 paid Annual Leave days
• Monday to Friday work weekends off
• Regular opportunities for Reward and Recognition through our People Awards scheme
• Fast career development and progression opportunities for performers from 6 months

Job Rewards and Benefits